FAQ
Shipping
Do you have free shipping?
In lieu of free shipping we have case discounts on our drinkware that often exceeds the amount of shipping.
When will my order ship?
Orders placed Monday-Friday before 12pm CST will be processed and shipped same day. All orders placed after and on non-business days, will be shipped no later than next business day.
What are my shipping carrier options?
UPS and USPS - you can choose the speed of your shipping when checking out
Where do you ship from?
All MKR Supply products ship from our warehouse in Illinois. All Lonestar Adhesives products will ship from their warehouse in Texas.
Do you ship internationally?
Yes to some countries. Click here to view our international shipping policies
Can I pickup my order?
Yes, if you are local to our area, you can select local pickup at check out. Our pickup hours are Monday-Friday, 9am-3pm.
What is your return policy?
Click here to view our return policy and start a return
Product and Account
How can I set up a tax exempt account?
Download and fill out this form. Email to sales@mkrsupplyco.com.
How can I get notified of new products and promotions?
Be sure to sign up for out emails and join our Facebook Group HERE to stay up to date on the newest product launches and discounts
Do you have bulk pricing for large quantity orders?
We set our prices with makers in mind. While drinkware products have case discounts, all other products are priced at bulk rates regardless of how many you need to purchase.
What quantities are needed to get the case discount on drinkware?
25 piece cases: 10oz, 12oz, 14oz, 16oz, 20oz stainless, ceramic, electroplated; 20oz skinny; 22oz and 32 oz water bottles; 30oz stainless
20 piece cases: 20oz copper mug, 30oz flips, 40oz
Mix and match of colors of same sized items is allowed. Discount will automatically apply at checkout.
What are the tumblers and water bottles made of?
All double walled, stainless steel drinkware is made with 304 stainless steel interior walls.